Shipping Policy (Domestic / International Shipping​​)

1. Domestic Shipping:

   • For deliveries within Karachi, we offer a flat shipping rate of PKR 300.
   • Orders will be processed and dispatched swiftly to ensure timely delivery to your doorstep.

2. Out-of-City Shipping:

   • For deliveries outside Karachi, shipping charges are calculated based on weight.
   • A standard rate applies initially, and an additional charge per kilogram will be added to the shipping fee.
   • This ensures fair pricing tailored to the specific requirements of your order and destination.

3. Shipping Timeframe:

   • Once your order is confirmed, we work diligently to prepare it for shipping.
   • Estimated delivery times may vary depending on your location and the shipping method selected during checkout.
   • We endeavor to provide accurate delivery estimates to help you plan accordingly.

4. Tracking Information:

   • To keep you informed about the status of your order, we provide tracking information once your package is dispatched.
   • You can conveniently track your shipment online to monitor its progress until it reaches you.

5. Delivery Partners:

   • We collaborate with reputable courier services to ensure the safe and timely delivery of your purchases.
   • Our delivery partners share our commitment to customer satisfaction and adhere to high standards of service excellence.

6. Shipping Updates:

   • In the event of any unforeseen delays or issues with your shipment, our dedicated customer support team is available to assist you.
   • We prioritize transparency and will promptly communicate any updates regarding your delivery.

7. International Shipping:

   • Currently, we only offer domestic shipping within Pakistan.
   • For international shipping inquiries or special requests, please contact our customer support team for personalized assistance.

8. Shipping Policy Revisions:

   • We reserve the right to update or revise our shipping policy as necessary to maintain the highest standards of service.
   • Any changes to our shipping terms will be communicated prominently on our website.

If you have any questions regarding shipping or your order, please feel free to contact us.
Thank you for choosing Sahlea Haus — we look forward to being part of your special moments.